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faq

Orders

WHERE CAN I FIND MY TRACKING NUMBER?

WHEN WILL YOU SHIP MY ORDER?

MY ORDER STATUS SAYS “DELIVERED” BUT I HAVE NOT RECEIVED IT.

IF THE ORDERS NOT DELIVERED IN TIME.

THERE’S SOMETHING WRONG WITH MY ORDER.

HOW LONG DOES IT TAKE FOR A RETURN/EXCHANGE TO BE COMPLETED?

INTERNATIONAL CUSTOMERS

WHY ISN’T THIS PRODUCT AVAILABLE TO SHIP TO MY COUNTRY?

DO YOU SHIP INTERNATIONALLY?

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

WILL I NEED TO PAY DUTIES AND TAXES?

RETURNS - EXCHANGES

HOW DO I RETURN - EXCHANGE AN ITEM?

RETURNS/EXCHANGES

REFUND PROCESSES